Frequently Asked Questions
Find answers to common questions about our billiard equipment and services.
Do you offer professional cue tip replacement services?
Yes, Seybert's provides professional tip replacement and shaft maintenance services. You can mail your shaft to our service center for expert installation.
How do I know which weight of cue is right for me?
Most standard cues range from 18 to 21 ounces. Beginners often prefer 19 or 20 ounces for balance, while professional players choose based on personal stroke speed and control.
Are the pool cues covered by a warranty?
Most of our premium brands include a limited lifetime warranty against manufacturer defects and warpage. Coverage varies by specific brand and model.
Can I customize the diameter of my shaft?
Yes, we offer various shaft diameters ranging from 11.75mm to 13mm. Many shafts can be customized at the time of purchase to fit your specific playstyle.
Do you ship international orders?
We ship billiard supplies worldwide. International rates and delivery times are calculated at checkout based on the destination and package weight.
How should I clean my pool cue shaft?
We recommend using a slightly damp microfiber cloth followed by a specialized shaft conditioner or burnisher to maintain a smooth, drag-free finish.