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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days for a full refund or exchange.
1
Request RMA
Log into your account or contact customer service to request a Return Merchandise Authorization (RMA) number.
2
Pack Securely
Place the item in its original packaging and ensure cues are protected to prevent damage during transit.
3
Label and Ship
Affix the provided return label to the outside of the box and drop it off at any authorized carrier location.
4
Inspection & Refund
Once received, our team will inspect the item. Approved refunds are processed back to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing